Course Description
KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports. This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.
Course Objectives
- Differentiate between objectives, KPIs, and initiatives.
- Understand KPI selection in different contexts.
- Apply best practice techniques to KPI selection.
- Document KPIs in a standardized template.
- Learn when and how to use benchmarking in target setting.
- Optimize the KPI activation and data gathering process.
Teaching Philosophy:
The teaching method will be a combination of lectures, class discussions, role plays, and assignments.
North Star Management Consultancy delivers the Certified KPI Professional Program Course over 3 sessions of 8 Hours each (A Total of 24 Hours).
Course Plan
- The World of KPIs
- Understanding KPIs
- KPI Typology
- KPI Taxonomy
- KPI Selection
- KPI Alignment
- KPI Documentation
- Working with Targets
- Data Gathering
- Data Visualization
- Review & Evaluation
Distribution of Marks:
| Attendance | 24 Degrees |
| Class Participation | 40 Degrees |
| 3 Assignments | 36 Degrees |
| Total | 100 Degrees |
Remarks:
- No more than 14 Participants are allowed in the same Class.
- Participation Grades are based on attention and contribution to class discussions.
- Absences from class will negatively affect your grade, since being absent for more than 1 sessions out of the 3 Sessions that compose the course will disqualify you from getting Attendance Certificate.
- Passing percentage for the Certified KPI Professional Program Course is 70%, and the first in the group will receive another Certificate of High Achievement in addition to the Attendance Certificate.
Course Fees: K.D 250
