Course Description
The training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System. This course offers a comprehensive overview on many benefits an organization can extract from the Balanced Scorecard System implementation. A highly interactive learning experience will enable you to grasp the functionality of the Balanced Scorecard, and leverage on its benefits to advance strategy execution. The course focuses on delivering all the information needed to fully comprehend the value of the Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.
Course Objectives
- Get a deeper understanding of the value added and functionality of the Balanced Scorecard Management System.
- Develop and implement a BSC Management Architecture in a standardized manner.
- Overcome challenges in strategy execution by implementing the BSC Management System.
- Improve strategy communication by using the Balanced Scorecard -Management System.
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Teaching Philosophy:
The teaching method combines between the Task-Based Learning (TBL) and Test-Teach-Test (TTT). Learners, guided by induction sessions, are given assignments to work on and they will be given thorough feedback (written as well as verbal) during the lesson. Class discussions aim at raising the learner’s awareness of the business language in 21st century. Authentic models for business correspondence are intended for this course.
North Star Management Consultancy delivers the Certified BSC Professional Program over 3 sessions of 8 hours each (A total of 24 Hours).
Course Plan
Performance Management Tools
- Defining the Balanced Scorecard Uses
- Balanced Scorecard Structure and Elements
- Balanced Scorecard Management System Implementation
Demonstrating Performance Leadership
- Clarifying Mandate for Improvement
- Enlisting Leadership Support
- Building Competency
Performance Management Audit
- Strategy and Business Planning
- Performance Measurement
- Performance Improvement
- Performance Culture
- Employee Performance
Formulating Organizational Strategy
- Defining Strategy
- Vision and Mission Statements
- Organizational Values
- Value Drivers, Goals, and Objectives
The Structure & Organizational Strategy
- Desired State of Evolution
- Strategy Map, Scorecard, and Dashboards
- KPI Documentation
- Initiatives Descriptions
Integrating Strategy into Organizational Systems
- Performance Measurement
- Project Management
- Innovation Management
- Budgeting
- Quality Management
- Risk Management
- Stakeholders’ Management
Driving Strategy Implementation
- Project Reporting
- Process Audits
- KPIs/Metrics Monitoring
Ensuring Competency and Capabilities Maturity
- Business Acumen Improvement Competencies, Capabilities, and Mindset
- Organizational Competencies & Maturity Development
Managing Performance
- Data Gathering & Analysis
- Performance Reporting & Reviewing
- Benchmarking
Learning and Recalibration
- Insights Generation
- Decision Making Process
- Strategy Recalibration
- Action Items Implementation & Monitoring
- Strategy Modeling
Nurturing a Performance Culture
- Communication, Education, and Engagement
- Gamification & Compensation
Reviewing and Certification Exam
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- Certification Exam
Distribution of Marks:
| Attendance | 24 points |
| Class Participation | 40 points |
| 3 Assignments | 36 points |
| Total | 100 points |
Remarks:
- No more than 14 Participants are allowed in the same Class.
- Participation Grades are based on attention and contribution to class discussions.
- Absences from class will negatively affect your grade, since being absent for more than 1 sessions out of the 3 Sessions that compose the course will disqualify you from obtaining Attendance Certificate.
- Passing percentage for the Certified BSC Professional Program is 70%, and the first in the group will receive another Certificate of High Achievement in addition to the Attendance Certificate.
Course Fees: K.D 250
